Distributor | Partners & Resellers | Contact us | |  
 
PaperCut - Print Monitoring, Quotas, Reporting and Cost Recovery  
PaperCut - Print Monitoring, Quotas, Reporting and Cost Recovery PaperCut is the leading solution to monitor, quota and report network printing and internet use. PaperCut is renowned for its combination of powerful features and ease-of-use. Fully functional 40-day  evaluation version Obtain the support information. Peruse these Latest News, FAQs, Knowledge Base, Forum Area and Release history PaperCut is now tracking millions of users in more than 60 countries. Here's what a few have to say  
PaperCut provides simple and affordable print control software for Windows, Mac, Linux and Novell.  Our print management software helps keep track of all your print accounting and print quotas for your business or educational facility. Cross platfirn print conrol software
PaperCut NG"! - the next generation in print management
PaperCut ChargeBack is designed for businesses and organizations who need to track print job costs by account
PaperCut MF™ Release History Print this Page
Like to see a new feature? E-mail your ideas to info@apposite.com.hk
Version 9 Version 8  

New features:

  • Multiple Personal Accounts - Administrators can now configure users to have multiple personal account balances. This advanced feature can be used at a basic level to separate cash from quota and at an advanced level to give departments better control over cost recovery processes.
  • Re-sending data after connection - Secondary Print Servers now have the ability to store print event results when communication with the PaperCut Application Server is lost. These events can be then replayed back to the primary server when communication is restored.
  • Watermarking and Job Attribution - It is now possible to add dynamically constructed text to the bottom of each page (e.g. username, student number, date) as a watermark. The font sizes, gray-level and position on page to be changed. (Watermarking is currently listed as an experimental feature and only supports PostScript printers)
  • Digital Signatures - Watermarking has been extended to also support adding a unique digital signature to each document. Signatures are generated using a cryptographic HMAC based on SHA1 or MD5. This may be used to verify the origin and author of any print job.
  • Print Policy Support - A print script recipe is included that implements a standard corporate print policy where:
    • users are reminded via a popup to print duplex (and must opt-in to print simplex)
    • printing emails is discouraged
    • printing web pages in color is discouraged
  • Simple mode Web print for Mac And Linux - Web Print (Simple Mode for PDF) is now cross platform! Organizations using Mac OSX and Linux print servers can now enable the Simple Mode (PDF) for Web Print.
  • Ad-hoc bulk user updates - Bulk user actions can now be performed on a list of users defined on-the-fly in the PaperCut Administration Console, you are no longer restricted to pre-defined groups or individual users.
  • New environmental impact desktop widget developed in conjunction with the Do Something the non-profit organization supporting the Paper-Less Alliance.
  • New card swipe option for secure print release and find-me printing. This option is called "Fast Release". and supports popular TCP network card readers to support print release on any printer. It offers a cost-effective way to implement find-me printing for devices that do not support embedded/on-board solutions. Supported network card readers are available from Elatec and RFIdeas.

Enhancements:

  • Added report filters to all the shared account and group logs reports.
  • Added an option on the Printer Charts page to get list statistics/charts for the previous day (yesterday).
  • When "run now" link is clicked under Scheduled Reports, it will inform the user about the selected date range.
  • Various small usability improvements to the Web Print interface.
  • Added printer group, printer name filters to the department and office printing summary reports.
  • Reduced memory usage of the Windows Print Provider service when handling many simultaneous print jobs (e.g. when many jobs are held in a hold/release queue).
  • Add a time-out when performing LDAP authentication requests. This improves behaviour when the LDAP server is not responding to requests in a timely manner.
  • End user web pages: If a user is automatically charging to a single shared account, allow them to view this account's balance.
  • Advanced Printer Scripting:
    • New company/corporate print policy script. The policy script reminds users to print double-sided and not print emails and web pages in color.
    • Enhanced printer scripting to allow scripts to change the user associated with a job.
    • Enhanced printer scripting to access the selected shared account (after the account selection popup is displayed).
    • Added new script action to allow the print job document name to be changed/updated.
  • Added new web services APIs and server-commands to look up a user by card/id number.
  • When allowing users to register their own internal user account and choose their own id, the minimum ID length is now configurable.
  • When configuring the destination queue for Find-Me Printing, sort the list of print queues in alphabetical order.
  • Update SSL CA root certificates from Verisign, Thawte, GeoTrust, SECOM, GlobalSign, Entrust, Keynectis, Quovadis, T-Systems and Unizeto.
  • Customizable admin interface - The look of the admin interface can be tailored according to an organization's intranet site including the main admin logo and tab colors.
  • Improved device configuration report to include additional attributes including: printer groups, location, device status, and disabled status.
  • Added ability to rename a device.
  • Scan and fax jobs will be available in user/shared account/ group breakdown reports and can also be retrieved from the logs report.
  • Improvements to clarify the distinction between the configuration of printer queues and external devices.
  • Various improvements to the Device Creation screen, including allowing selection of the print queues for print release.
  • Log the card number to the App Log, when an unknown card is swiped at a device with card association enabled. This can be useful for administrators diagnosing card reading issues.

Fixes:

  • Fix a small memory leak in Windows print provider that is triggered when print jobs are redirected (e.g. when using find-me printing or load-balancing). Sites that make heavy use of find-me printing or load balancing (more than 10k jobs/day) are encouraged to upgrade.
  • Mac: Fix a possible crash in the print provider when establishing a connection to the Application Server when the application server is not running.
  • Fixed a problem that could cause a duplicate account selection popup to appear if a very large print job took longer than 15 minutes to complete spooling and analysis.
  • Fixed a problem where the names of the color and grayscale columns in the "Printer Group - printer summary" (CSV only) report were not in the correct order.
  • Fixed an admin rights problem preventing printer access from being delegated to the group level.
  • In "Printer Usage - Log" report, the logs will be sorted by date within printer.
  • Fixed a problem when clicking "Cancel" on the TopUp card import in the PaperCut Administration console would still attempt to import the card file.
  • Fixed sorting of scheduled reports list by report title.
  • Fixed an error caused by ordering scheduled reports list by the recipients/location column.
  • Fixed an install error that may be seen when installing PaperCut on a Windows print server with some less common printer drivers.
  • The list of printers in the Web Print wizard now correctly sorts alphabetically.
  • Mac/Linux: Fixed a problem that could stop the printer's make/model from being recorded in the interface.
  • Printer Scripting: Fix a problem with the "inputs.job.isColor" property that may not report the correct value if page-level color detection is enabled.
  • Fixed a problem importing the legacy PaperCut Quota user database when hosting PaperCut on a machine running Chinese Windows.
  • Fixed problem displaying Chinese characters in the title of the standard release station.

Printer compatibility improvements:

  • Status check jobs submitted by the Brothers MFC-7440n device monitoring tool are now ignored.
  • Fixed minor and rare memory leak that may occurs when analyzing certain PostScript spool files.

Copier / Device Integration:

  • VCC Alpha:
    • Fixed a problem that could stop "restricted" users with zero balance from releasing jobs that are charged to shared accounts.
    • Fixed a problem that caused the device to crash when displaying a job for print release with a document name containing the quote character (").
  • VCC:
    • Added an option to change the keypad mode to allow entering alphanumeric shared account codes.
  • HP Embedded:
    • Fixed tracking of scan jobs seen on some MFD models.
  • Xerox (Network Accounting):
    • Improved options for username/password entry to allow these to be entered in separate fields.
  • Ricoh Embedded:
    • Improved login workflow so that when "auto release jobs on login" is enabled, do not prompt to choose between copy and print release.
  • Konica-Minolta Embedded/On-board:
    • Fixed problem selecting sub-accounts from the account list.
    • Improved support for swipe card readers card readers.
  • Sharp Embedded/On-board:
    • Color copy restriction now also applied to unrestricted users.
    • Expired page limit on one type of job (e.g. color) will not block access to other types of jobs (e.g. mono)
    • Improved workflow during login to streamline the login process.
New features:
  • Scheduled reports may now be saved to disk as well as sent via email.
  • New server-commands and web services APIs for adjusting/setting group memberships. This helps administrators on large networks by avoiding the need to fire off a full user/group sync when a user provisioning script may have created just a single user.

Enhancements:

  • Improved print release (hold/release queue) performance on large networks where there are many jobs in a held state.
  • The link displayed on the user client tool can now be conveniently configured via Options -> General
  • Linux/Mac: The "nobody" user is now automatically flagged as an unauthenticated user.
  • Improved behavior when user is set to "Auto charge to single shared account" and that account is deleted. When the user next prints this will be logged and the user's settings will be reset to charge to automatically charge to their personal account.
  • Improved reliability of hold/release queues when the application server encounters an unexpected error condition.
  • Improved support for Active Directory environments with modified/custom user schemas.
  • PrimoPDF virtual printers are now ignored by default.
  • Minor improvements to the help/usage message for the db-tools utility command.
  • Improved error message when server-command is run as a non-privileged user.
  • Improved instructions on how to run/use the Java Web Service API example code.
  • Simplify setup of release station payment hardware on Linux.
  • Improved logging of card self-association performed by users. The card number is now logged in the "App. Log" for both successful and failed attempts.

Fixes:

  • Fixed problem that could cause bulk user operations to be run again if the user hits the browser refresh button after starting the bulk operation.
  • Fixed display problems in the Account Transaction Summary report when running on an external database like SQL Server.
  • Improved client behavior when using client popup authentication with the timeout set to "For this job only".
  • Fixed a rare problem seen when analyzing PCL6 jobs that could cause analysis to fail and/or the the PaperCut Print Provider service to crash.
  • Fixed a rare issue where jobs could be unexpectedly refunded when using certain print drivers.
  • Fixed a rare issue where the balance on the user client tool may not have updated in real-time.
  • Fixed problems with the user client balance display on some versions of Chinese Windows.
  • Fixed the Windows Sidebar Environmental Impact gadget using pages instead of sheets for environmental impact calculations (i.e. duplex printing was not taken into account).
  • Fixed issue where applying a bulk user operation to users with less than or greater than a specified balance may have also applied it to users with exactly that balance.

Printer compatibility improvements:

  • Improved copy count detection when printing multiple copies of a Photoshop document from a Mac.
  • Improved page size detection for Kyocera devices using PCL5 drivers, such as the KM5050.
  • Added basic detection for printers using "Ricoh DDST" drivers.
  • Improved detection when printing from Microsoft Publisher to Konica Minolta bizhub devices.
  • Improved support for Apple Mac Epson host-only drivers (e.g. Epson Pro 3880).
  • Improved page count and copy count detection on Kyocera printers (e.g. Kyocera FS-9530 DN) using Mac KPDL (PostScript) drivers.

Copier / Device Integration:

  • Konica Minolta Onboard/Embedded (OpenAPI):
    • PaperCut now leverages new features available in OpenAPI 3.1+ to provide a better user experience and workflow.
      • The account selection screen now displays as a separate post-authentication step and only shows features/accounts relevant for the logged in user.
      • PINs are now only requested if they are required.
      • Users can now associate cards with their domain login at the device ("card self-association").
      • The email address in the "Scan-to-me" feature is now pre-populated with the user's email address.
      • These enhancements are only available on devices supporting OpenAPI 3.1 or higher.
    • Increased network timeouts to accommodate slower models.
    • Fixed a problem where the shared account list might not be sorted by name when running PaperCut on an external database like SQL Server.
  • Lexmark Onboard/Embedded (LeSF):
    • Added scan & Fax control and tracking.
    • The account confirmation screen may now optionally be skipped.
    • When using the scan-to-email feature the user's email address may now optionally be used in the "From" field.
  • Ricoh Onboard/Embedded (Ricoh ESA):
    • Added support for Fax and Scan control and tracking for devices supporting SDK version 4 (or higher).
    • Added translations for Dutch, Spanish and Portuguese (more in development).
  • Xerox Onboard/Embedded (JBA Network Accounting):
    • Fixed a problem recording copy jobs when they are charged to accounts using PINs/codes and the account security is configured to apply to both selection by PIN/code and list (not the default option).
New features:
  • Advanced print scripting:
    • New recipe for copyright sampling. This script demonstrates the use of advanced techniques such as sampling, using functions and multi-step user interaction.
    • New recipe to confirm printing of color emails.
    • New recipe for redirecting a job with confirmation.
    • New advanced recipe to require that users enter an approval code before printing (e.g. printing must be approved by a teacher).
    • New snippets for checking printer group and user group membership.
    • Added an option to speed up the process of displaying a sequence of multiple prompts to a user.
  • Added support for card+PIN authentication at release stations (in addition to the existing card only authentication).
  • New payment gateway module for Blackboard, including pay-and-release support (pay for printing at a release station).
  • New hold/release paper saving reports, showing jobs that were held in a hold/release queue and never printed (i.e. either cancelled by the user or timed out).
  • New server-commands and web services APIs for:
    • Adding and setting printer groups.
    • Adding and setting printer custom fields.

Enhancements:

  • Visual improvements to the release station, particularly on Windows systems using the "classic" look/theme.
  • Removed the use of many "modal" dialog boxes in the release station. This makes the interface more touchscreen friendly.
  • Re-vamp the print job status column to more clearly indicate various printing, charging and refund states.
  • Printers may now be filtered by their last usage date.
  • Scheduled reports may now be edited, rather than requiring they be re-created.
  • Release station manager access may now be delegated as an admin right (via Options -> Admin Rights).
  • Ad-hoc shared account reports now include group filters, allowing data to be limited to users from a given group.
  • Web Print: Improved reliability of handling of Microsoft XPS documents on slow systems.
  • Environmental impact reports now display the total sheets and total pages statistics.
  • Added a check to prevent more than one copy of the release station software from running on the same system at the same time.
  • Improved speed of releasing jobs from the hold/release queue when they've been awaiting release for over 60 minutes.
  • The "CutePDF Writer" virtual printer is now ignored by default on Windows print servers.
  • Improved error messages when runtime errors occur in advanced print scripts.
  • Included documentation to support our enterprise customers using Microsoft Windows 2008 Server R2 Failover Clustering Management.
  • Improved support for Mac 10.6 when using the client software on systems also configured to use a SOCKS proxy.

Security:

  • To conform with PCI security compliance best practice, HTTP directory listings have been turned off (URLs hosting static content like images, CSS, scripts, etc.).

Fixes:

  • Fixed client startup issue seen on some Mac 10.6 systems using a login hooks.
  • Improved reliability of Find Me Printing and load balancing on servers using virus scanners that can interfere with print job redirection.
  • Fixed problem with the top-up card wizard that could cause British Pound signs to display incorrectly in the generated cards. This fix requires re-installing the card wizard.
  • Fixed problem with IE8 that stopped the virtual queue settings from being displayed when enabling a printer as a virtual queue.
  • Fixed issue on some browsers where report pages could only run one report before needing to be refreshed.
  • Reports run from data tables (job log, user list etc.) will now correctly show any applied filters in the report header.
  • The reports "Group printing - shared account summary" and "Shared account configuration" now include the shared account codes, if configured.
  • Fixed potential issue that could on Mac print servers where canceling a job could result in the queue being paused.
  • Fixed problem editing print print log records that could incorrectly change the job's grayscale flag even though color options weren't changed.
  • Fixed issue where users logging in with uppercase usernames could not request refunds.

Printer compatibility improvements:

  • Added support for some Brother MFC range devices including the Brother MFC-6490CW.
  • Added support for new RISO drivers such as the RISO ComColor 9050.
  • Added support for new model Zebra label printers such as ZDesigner TLP 2844.
  • Fixed N-up detection issue as seen on Lexmark T654 devices using PostScript drivers.
  • Improved PCL6 page-level color detection for recent Ricoh and Konica-Minolta drivers. E.g. Ricoh Aficio MP C5000 and Konica-Minolta C652.
  • Improved grayscale detection on Mac OS X drivers with Xerox Phaser 7500DX and related drivers.
  • Improved high copy count detecting on OCE plotters.
  • Improved N-up detection on Toshiba devices using PostScript drivers.

Copier / Device Integration:

  • Added a new embedded/onboard copy, fax and scan tracking solution for HP devices via the Chai SOE DSE platform. For more information and supported devices see the HP MFD Integration tour page.
  • Added a new embedded/onboard copy, fax and scan tracking solution for Toshiba devices. For more information and supported devices see the Toshiba MFD Integration tour page.
  • Boscop Virtual Cash Controller: Improved behaviour when a restricted user logs on and no copier pricing has been configured. In this situation the VCC immediately terminates the session, but now a warning message is displayed explaining the configuration problem.
  • CopiCode-IP: Upgrade to firmware version 1.2.9a from 1.2.9. This resolves an issue with the new MyID cards and varying card lengths.
  • Ricoh ESA:
    • Users can now associate cards with their login at the device ("card self-association").
    • Improved reliability when the application server becomes unavailable or during network outages. In some circumstances, the application could hang/lock and stop working (sometimes resulting in an "SC997 error").
    • Improved reliability of copier page count detection on SDK v2 devices.
  • Sharp OSA:
    • Users can now associate cards with their login at the device ("card self-association").
    • Limit device web page access to the device internal administrator username and password.
    • Added option to bypass the account confirmation screen when logging in.
New features:
  • Page-level color detection is now supported with PCL6 / PCLXL drivers (in addition to the existing PCL5, PostScript and HPGL).
  • Quotas (scheduled automatic payments) may now be implemented for shared accounts.
  • New web services APIs and server-commands to change user account selection settings.
  • When importing card numbers from AD/LDAP the card number may now be extracted from the field using a regular expression. This can be helpful where the card number is only a portion of the data stored in the field.

Enhancements:

  • When using the additional groups feature (additional-groups.txt):
    • Improve the sort order of group names displayed in the Add/Remove Groups screen.
    • Allow the additional groups to affect the initial user settings when users are created on demand.
  • Many translation updates including new translations into Lithuanian.

Security:

  • Fixed a potential cross-site scripting vulnerability in the error/404 page (only affects IE6).

Fixes:

  • Fixed issue introduced in version 10.1 causing reports to error on Linux systems without the MS fonts pack installed.
  • Fixed issue submitting multiple copies of a Web Print job when running in sandbox mode off a Linux primary server via a Samba share.
  • Fixed problems that can occur when using the new advanced scripting interface to display dialogs to users running old versions of the client software. IMPORTANT: Sites using the advanced scripting feature must upgrade locally installed client software (if any) after installing this version.
  • Fixed a problem that stopped the client shared secret file from being created when upgrading. This shared secret file can be used with the user client software on Macs to avoid the need for pop-up authentication.
  • Fixed a problem that caused pop-up authentication to appear again after a job was in a hold/release queue for more than 48 hours. This would only occur at sites using pop-up authentication and where the hold/release timeout was set to 48 hours or more.
  • Improved reliability of starting Web Print in sandbox mode on a Windows 2008 R2 server. In some circumstances Web Print could start before the network hot folder (mapped drive) had connected.
  • Minor fix to the Windows uninstaller to ensure that the pc-shared-secret.dat file is removed.

Copier / Device Integration:

  • Fixed problem that could stop jobs being released with auto release of jobs on login enabled and logging into a device using username/password.
  • Konica Minolta OpenAPI: Fixed error message that could be displayed after changing settings on the Options -> Advanced tab in the admin interface.
  • Lexmark LeSF:
    • Users can now associate cards with their login at the device ("card self-association").
    • The interface may now be displayed in Simplified Chinese and Traditional Chinese.
    • When releasing a job while the device is printing, a message is now displayed giving the option to queue the job for printing or to not release at this time. This gives the user the option to come back when the device is free or release the job at another device (if using Find Me Printing).
    • The Copy button is no longer displayed on T656dne printers.
  • Ricoh ESA:
    • Fixed more instances that could cause a white screen to appear, particularly after resuming from standby, requiring the embedded application to be restarted.
    • Added support for the RFIdeas magstripe card reader (requires the card-reader to be configured, see the Ricoh Embedded Manual for details).
    • Added support for new revisions of the RFIdeas proximity card readers.
    • Improved user feedback when a card reader is attached and a user swipes their card while the lockscreen is displayed.
    • After a failed card login occurs the failure message is not automatically dismissed after a short delay.
    • The initial device name can now be configured in a configuration file, avoiding the need to enter it at the device. This can greatly simplify remote installations.
This is a bugfix release for version 10.1 and contains the following changes:

Enhancements:

  • Minor user manual improvement in the Advanced Scripting chapter.

Fixes:

  • Fixed error raised when creating new scheduled reports.
New features:
  • Advanced Scripting: The most powerful feature added to PaperCut yet! Advanced Scripting empowers administrators by allowing them to write scripts that execute when new jobs arrive. This opens up a whole host of possibilities such as:
    • Displaying a pop-up message if a user forgets to select duplex on large jobs.
    • Showing statistics on the environmental impact on large jobs via a fancy popup dialog.
    • Prompting the user to confirm large jobs before printing.
    • Automatically routing large jobs to more efficient high volume printers
    • ... and much much more!
  • Custom printer fields: To assist with printer management, administrators can define extra metadata fields for storing ad-hoc data. These fields may represent data such as asset numbers, last date of print service, owner, details of lease arrangements, etc. Fields may also be used in reports.
  • The Mac client software has been enhanced to leverage the system-wide login hook for authentication.
  • This means that in some situations the PaperCut client popup authentication dialog can be eliminated, avoiding the need for users to log in twice - once for the system and then again for PaperCut.
  • New report for 3rd party payment hardware: reconciliation for all devices in one report.

Enhancements:

  • CSV reports with date and time representations will now be automatically recognized by popular spreadsheet applications.
  • Support for monitoring locally attached printers on Novell networks. Remote queues mapped via IPP are now ignored so only locally attached printers are detected.
  • The "Microsoft Office Document Image Writer" virtual printer is ignored by default on secondary server installs.
  • Improved documentation on how to set up PaperCut in a Novell cluster.
  • Improved the PDF version of the user manual - smaller font, less paper! (But you weren't going to print it, were you?)
  • Improved error message when server-command is attempted to be run with non-elevated privileges under UAC on Windows 2008/Vista.

Fixes:

  • Fixed issue where the user client may in some situations consume excessive CPU if the --minimized option was turned on.
  • Fixed a problem in Web Print where PDF files produced by OpenOffice may timeout with unknown error.
  • Eliminated the "stale session" error that may have occurred when administrators attempted to log in using Microsoft Internet Explorer.

Printer compatibility improvements:

  • Improved support for custom PostScript output produced by PeopleSoft.
  • Improved stability when analyzing some Postscript spool files.

Copier / Device Integration:

  • CopiCode-IP:
    • Update to firmware version 1.2.9 from 1.2.8, which includes support for associating cards at the terminal. When enabled this feature allows users to associate a new card with their PaperCut account or replace their existing card.
    • Fixed a problem where the copy costs were not displayed with the correct number of decimal places.
  • Ricoh ESA: new embedded application versions for both SDKv2 an SDKv4 devices. Changes include:
    • Fixed a problem that could cause a white screen to appear, requiring the embedded application to be restarted.
    • Modified the account search by code to be more consistent with other account code searches (e.g. in the user client and on other devices).
    • Fix a problem that could occur when the device is configured as a release station only (i.e. no copy tracking enabled).
    • SDKv4 devices:
      • Fixed problems with card readers and copying that can occur after device awakes from sleep/offline state.
      • Improved support for Mifare cards encoded with hexadecimal card numbers.
    • SDKv2 devices: improved copy count detection.
  • New 3rd Party Hardware Payments API allowing hardware integrators to support Pay and Release cash payments at release stations.

This is a major release. Please check the Upgrade Policy for upgrade eligibility. This release also contains a database upgrade and administrators should factor this into their upgrade plan.

New features:

  • Printers may now be assigned to groups. This allows administrators to group, report and manage printers by any attribute. Groups are administrator-defined and can include classes such as type, make, physical location and work area amongst others.
  • The user client software has moved out of the 1990's and into 2010 with a graphic and GUI effects makeover. It now sits nicely with the "glassy" look found in modern operating systems.
  • Our team of developers in Japan have been busy and this release includes a full Japanese translation - both the end-user and administrator interfaces. Japanese is the 20th non-English language now supported in PaperCut. Welcome to our growing user base in Japan!
  • On Windows systems common/popular virtual printers such as PDF writers and virtual faxes are now ignored from monitoring by default. This change will assist organizations supporting locally attached printers by minimizing custom configuration required to ignore virtual printers found on desktop systems.

Enhancements:

  • Improved admin login speed when multiple admins login simultaneously.
  • Various documentation improvements including areas such as Web Print, clustering, SSL key generation and Find Me Printing.
  • Improvements to Find Me Printing and load balancing to handle a mix of color and grayscale physical printers. Now if the destination physical printer is configured as a "Grayscale Printer" all jobs released to this printer will be logged and charged as grayscale.
  • Find Me Printing with web based release: when there is only one target queue when releasing a job, the queue is no longer automatically selected. This is important in some cases to provide the user information about where their job is going.
  • Users' balance is no longer displayed in the Jobs Pending Release section of the user web interface if users are not allowed to view their balance.
  • Improved error reporting when using server-command or the XML web services APIs.
  • Fixed problem with Web Print when the maximum upload size was set to exactly 2048MB.
  • Improved support for Windows 64-bit systems via the updated 64-bit add-on pack.
  • Updated 3rd party libraries and components providing improved performance and reliability.
  • Streamlined the initial setup wizard by removing the module selection step. This step was redundant for the majority of organizations.
  • Various improvements to debug logging to assist diagnosing problems.

Fixes:

  • Fixed problem in Web Print that could allow two instances of the Web Print process to run simultaneously. This would result in subtle problems and confusing behavior.
  • Mac/Linux: Fixed issue where administrator printer error notifications may not have worked with CUPS print queues.
  • Improved robustness of submitting Web Print jobs when the system clocks of the primary server and sandbox server are significantly skewed or in different timezones.
  • Fixed error when creating and enabling new shared accounts based on a disabled template account.
  • Improved integration with Mac print queues to avoid sending multiple print notifications to the application server.
  • Linux: Improved reliability of print job canceling/refunding when jobs fail to print using CUPS printer classes on old versions of CUPS.
  • Mac: Addressed permissions issue on the server log directory that may result in new logs not being created in selected situations.

Printer compatibility improvements:

  • Improved page counting on OKI CXXXX series printers using PCL5 drivers when printing in duplex.
  • Improved plot size detection from output from Autocad in PCL6 format.
  • Improved support for RISO HC3R-HC5500 with GDI drivers.
  • Improved page size detection support for PDF documents printed via a Mac workstation and server.
  • Improved support for custom driver options provided by the Xerox Phaser 7400DX Postscript driver.
  • Improved tracking of ArchiCAD 12 plots.

Copier / Device Integration:

  • Improved error message when trying to create a new device without selecting the device type.
  • Lexmark LeSF:
    • Add support for the T64x+4600/X646ef.
    • Improvements for LeSF 1.2 based devices (e.g. X646e, X644e, X642e, etc), including:
      • New interface translations for Russian and Spanish.
      • Login screens now time out if left unattended at any stage.
      • Fixed issue where copy jobs with multiple copies off the ADF were limited in some cases.
      • Added support for devices without hard disks.
      • Devices with hard disks can now choose to complete scanning before printing or start printing right away.
PaperCut MF
Testimonials
Jesus College, Cambridge University - UK
"Well done on producing the best print charging solution I have used! PaperCut is fast, reliable and easy to manage. The advanced charging options provide excellent flexibility and the web administration interface is the icing on the cake."
Adrian,
Jesus College, Cambridge University UK
Newsletter