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PaperCut - Print Monitoring, Quotas, Reporting and Cost Recovery  
PaperCut - Print Monitoring, Quotas, Reporting and Cost Recovery PaperCut is the leading solution to monitor, quota and report network printing and internet use. PaperCut is renowned for its combination of powerful features and ease-of-use. Fully functional 40-day  evaluation version Obtain the support information. Peruse these Latest News, FAQs, Knowledge Base, Forum Area and Release history PaperCut is now tracking millions of users in more than 60 countries. Here's what a few have to say  
 
PaperCut ChargeBack is designed for businesses and organizations who need to track print job costs by account
PaperCut NG"! - the next generation in print management
PaperCut NG™ Release History Print this Page
Version 9 Version 8 Version 7 Version 6
New features:
  • Page-level color detection is now supported with PCL6 / PCLXL drivers (in addition to the existing PCL5, PostScript and HPGL).
  • Quotas (scheduled automatic payments) may now be implemented for shared accounts.
  • New web services APIs and server-commands to change user account selection settings.
  • When importing card numbers from AD/LDAP the card number may now be extracted from the field using a regular expression. This can be helpful where the card number is only a portion of the data stored in the field.

Enhancements:

  • When using the additional groups feature (additional-groups.txt):
    • Improve the sort order of group names displayed in the Add/Remove Groups screen.
    • Allow the additional groups to affect the initial user settings when users are created on demand.
  • Many translation updates including new translations into Lithuanian.

Security:

  • Fixed a potential cross-site scripting vulnerability in the error/404 page (only affects IE6).

Fixes:

  • Fixed issue introduced in version 10.1 causing reports to error on Linux systems without the MS fonts pack installed.
  • Fixed issue submitting multiple copies of a Web Print job when running in sandbox mode off a Linux primary server via a Samba share.
  • Fixed problems that can occur when using the new advanced scripting interface to display dialogs to users running old versions of the client software. IMPORTANT: Sites using the advanced scripting feature must upgrade locally installed client software (if any) after installing this version.
  • Fixed a problem that stopped the client shared secret file from being created when upgrading. This shared secret file can be used with the user client software on Macs to avoid the need for pop-up authentication.
  • Fixed a problem that caused pop-up authentication to appear again after a job was in a hold/release queue for more than 48 hours. This would only occur at sites using pop-up authentication and where the hold/release timeout was set to 48 hours or more.
  • Improved reliability of starting Web Print in sandbox mode on a Windows 2008 R2 server. In some circumstances Web Print could start before the network hot folder (mapped drive) had connected.
  • Minor fix to the Windows uninstaller to ensure that the pc-shared-secret.dat file is removed.
This is a bugfix release for version 10.1 and contains the following changes:

Enhancements:

  • Minor user manual improvement in the Advanced Scripting chapter.

Fixes:

  • Fixed error raised when creating new scheduled reports.
New features:
  • Advanced Scripting: The most powerful feature added to PaperCut yet! Advanced Scripting empowers administrators by allowing them to write scripts that execute when new jobs arrive. This opens up a whole host of possibilities such as:
    • Displaying a pop-up message if a user forgets to select duplex on large jobs.
    • Showing statistics on the environmental impact on large jobs via a fancy popup dialog.
    • Prompting the user to confirm large jobs before printing.
    • Automatically routing large jobs to more efficient high volume printers
    • ... and much much more!
  • Custom printer fields: To assist with printer management, administrators can define extra metadata fields for storing ad-hoc data. These fields may represent data such as asset numbers, last date of print service, owner, details of lease arrangements, etc. Fields may also be used in reports.
  • The Mac client software has been enhanced to leverage the system-wide login hook for authentication.
  • This means that in some situations the PaperCut client popup authentication dialog can be eliminated, avoiding the need for users to log in twice - once for the system and then again for PaperCut.
  • New report for 3rd party payment hardware: reconciliation for all devices in one report.

Enhancements:

  • CSV reports with date and time representations will now be automatically recognized by popular spreadsheet applications.
  • Support for monitoring locally attached printers on Novell networks. Remote queues mapped via IPP are now ignored so only locally attached printers are detected.
  • The "Microsoft Office Document Image Writer" virtual printer is ignored by default on secondary server installs.
  • Improved documentation on how to set up PaperCut in a Novell cluster.
  • Improved the PDF version of the user manual - smaller font, less paper! (But you weren't going to print it, were you?)
  • Improved error message when server-command is attempted to be run with non-elevated privileges under UAC on Windows 2008/Vista.

Fixes:

  • Fixed issue where the user client may in some situations consume excessive CPU if the --minimized option was turned on.
  • Fixed a problem in Web Print where PDF files produced by OpenOffice may timeout with unknown error.
  • Eliminated the "stale session" error that may have occurred when administrators attempted to log in using Microsoft Internet Explorer.

Printer compatibility improvements:

  • Improved support for custom PostScript output produced by PeopleSoft.
  • Improved stability when analyzing some Postscript spool files.

This is a major release. Please check the Upgrade Policy for upgrade eligibility. This release also contains a database upgrade and administrators should factor this into their upgrade plan.

New features:

  • Printers may now be assigned to groups. This allows administrators to group, report and manage printers by any attribute. Groups are administrator-defined and can include classes such as type, make, physical location and work area amongst others.
  • The user client software has moved out of the 1990's and into 2010 with a graphic and GUI effects makeover. It now sits nicely with the "glassy" look found in modern operating systems.
  • Our team of developers in Japan have been busy and this release includes a full Japanese translation - both the end-user and administrator interfaces. Japanese is the 20th non-English language now supported in PaperCut. Welcome to our growing user base in Japan!
  • On Windows systems common/popular virtual printers such as PDF writers and virtual faxes are now ignored from monitoring by default. This change will assist organizations supporting locally attached printers by minimizing custom configuration required to ignore virtual printers found on desktop systems.

Enhancements:

  • Improved admin login speed when multiple admins login simultaneously.
  • Various documentation improvements including areas such as Web Print, clustering, SSL key generation and Find Me Printing.
  • Improvements to Find Me Printing and load balancing to handle a mix of color and grayscale physical printers. Now if the destination physical printer is configured as a "Grayscale Printer" all jobs released to this printer will be logged and charged as grayscale.
  • Find Me Printing with web based release: when there is only one target queue when releasing a job, the queue is no longer automatically selected. This is important in some cases to provide the user information about where their job is going.
  • Users' balance is no longer displayed in the Jobs Pending Release section of the user web interface if users are not allowed to view their balance.
  • Improved error reporting when using server-command or the XML web services APIs.
  • Fixed problem with Web Print when the maximum upload size was set to exactly 2048MB.
  • Improved support for Windows 64-bit systems via the updated 64-bit add-on pack.
  • Updated 3rd party libraries and components providing improved performance and reliability.
  • Streamlined the initial setup wizard by removing the module selection step. This step was redundant for the majority of organizations.
  • Various improvements to debug logging to assist diagnosing problems.

Fixes:

  • Fixed problem in Web Print that could allow two instances of the Web Print process to run simultaneously. This would result in subtle problems and confusing behavior.
  • Mac/Linux: Fixed issue where administrator printer error notifications may not have worked with CUPS print queues.
  • Improved robustness of submitting Web Print jobs when the system clocks of the primary server and sandbox server are significantly skewed or in different timezones.
  • Fixed error when creating and enabling new shared accounts based on a disabled template account.
  • Improved integration with Mac print queues to avoid sending multiple print notifications to the application server.
  • Linux: Improved reliability of print job canceling/refunding when jobs fail to print using CUPS printer classes on old versions of CUPS.
  • Mac: Addressed permissions issue on the server log directory that may result in new logs not being created in selected situations.

Printer compatibility improvements:

  • Improved page counting on OKI CXXXX series printers using PCL5 drivers when printing in duplex.
  • Improved plot size detection from output from Autocad in PCL6 format.
  • Improved support for RISO HC3R-HC5500 with GDI drivers.
  • Improved page size detection support for PDF documents printed via a Mac workstation and server.
  • Improved support for custom driver options provided by the Xerox Phaser 7400DX Postscript driver.
  • Improved tracking of ArchiCAD 12 plots.
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